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Accessibility Statement

At CG Ala – The Coffee Grove, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We strive to provide a welcoming and inclusive experience for all our guests—whether you’re browsing our website, making an inquiry, or staying at our resort.

Our Commitment

We are actively working to ensure that our digital and physical experiences meet or exceed applicable accessibility standards. This includes:

  • Designing our website to be navigable using screen readers

  • Using alt text for images where relevant

  • Maintaining good contrast between text and backgrounds

  • Making sure buttons, menus, and forms are accessible by keyboard and assistive technologies

Physical Accessibility at the Resort

Our plantation resort is nestled amidst natural terrain, which may include slopes, steps, and unpaved areas. While the layout embraces nature, we are taking steps to:

  • Provide assistance for guests with mobility challenges

  • Offer personalized support for special needs upon prior request

  • Ensure signage and lighting are clear and helpful

Please contact us ahead of your visit so we can better accommodate your needs and ensure a comfortable stay.

Ongoing Improvements

We are continuously reviewing our site and guest experience to identify and implement improvements. If you encounter any accessibility barriers while using our website or visiting the resort, we welcome your feedback.

Requests, issues, and suggestions

  • At CG Ala – The Coffee Grove, your experience matters to us. Whether you’re planning your stay, browsing our website, or already at the resort, we value your feedback and are here to help. If you have any accessibility-related requests, encounter an issue with our website or services, or would like to share suggestions for improvement, we’d love to hear from you.

  • You can contact us by:

  • 📧 Email: [Insert Email Address]
    📞 Phone: [Insert Phone Number]
    📍 Visit us at: CG Ala – The Coffee Grove, Vythiri, Wayanad, Kerala

  • We are committed to providing an inclusive, welcoming environment and continuously improving our services for every guest. Your input helps us grow and serve you better.

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